Burbank Plumbing : Code of Ethics

Code of Ethics

Burbank Plumbing strives to deliver a reliable, professional & valuable service to all clients all the time.

We can do this by pledging we will commit to the following principles:

Integrity - We shall not mislead or misrepresent our clients in any dealings, personally or financially.
Honesty - All our dealings will be transparent and adhere to civil and corporate law.
Privacy - All client property and information will be guarded and used only to complete the contracted works.
Service - Our aim is to provide a 'fit for purpose' solution for all clients.

Diligence - All work will be undertaken offering best practice plumbing solutions.
Teamwork - We strive to foster an environment where the bridge between management, the tradesperson and the client is seamless.
Knowledge - Our staff receive continual training to remain updated in current and future plumbing products, solutions and regulations.

Reliability - We maintain our presence through team-based modelling; strong industry relationships and a commitment to the evolution of our business.
Accountability - We remain accountable through measurable systems & processes, prevention and improvement on any issue that may be encountered.
Pride - We are proud of our work, celebrate our achievements and place emphasis on good workmanship and good people.
Environment - We remain mindful of our impact on the environment and approach every job with this in mind.
OH&S - We recognise our social responsibility to ensure that every person in our workplace can be guaranteed a healthy arrival home each night.